Newly arrived foreign residents

You have just arrived in Zwolle, and you don’t know how to register or what to do next? On this page you will find information for foreigners who would like to settle in Zwolle.

Residential permit

Before being registered you must apply for a residential permit if you are not an EU-citizen: www.ind.nl (link is external) or phone +31  880 430 430

Registering as a temporary resident (non-resident) of the Netherlands

You can register at 19 desks, in the following municipalities if your stay in the Netherlands will last less than 4 months:

Alkmaar, Almelo, Amsterdam, Breda, Den Haag, Doetinchem, Eindhoven, Groningen, Goes, Heerlen, Leeuwarden, Leiden, Nijmegen, Rotterdam, Terneuzen, Utrecht, Venlo, Westland and Zwolle. You will only need a valid identity document for this.

Register at the Migrationdesk

Foreign newcomers who have just arrived in Zwolle and expect to stay for at least 4 months must register with the Municipal Personal Records Database (BRP).  The Migrationdesk service is by appointment only. It is located in the Stadskantoor (municipal office building) at the Lübeckplein 2. Phone: 14038 (if dialing from abroad: +31 38 498 31 38).

Citizen Service Number

Once you have registered with the Municipal Personal Records Database, a 'burgerservicenummer' (BSN, citizen service number) will be requested automatically for you. You will need this number for all government services.

Report to the Integration Department

Non EU-citizens will have to follow an ‘integration course’ and learn the Dutch language after they received their residential permit from the Immigration office of the IND. For more information visit the website of the Dutch government or the website of Dienst Uitvoering Onderwijs.

Becoming a Dutch citizen

For general information on becoming a resident of the Netherlands visit the website of the IND.

Applying for a job

Once you have received a burgerservicenummer (citizen service number), you may start applying for a job (assistance is provided).

For more information on finding employment, see www.werk.nl.

Find a house

Once you have decided to settle in Zwolle, naturally you will need a place to live. The following is a list of phone numbers of housing corporations in Zwolle.

deltaWonen: (038) 851 02 00 (if dialing from abroad: 0031 38 851 02 00)
Woningstichting Openbaar Belang: (038) 456 72 22 (if dialing from abroad: 0031 38 456 72 22)
Woningstichting SWZ: (038) 468 01 23 (if dialling from abroad: 0031 38 468 01 23)

Exchange driving license

To exchange your foreign driving license for a valid Dutch driving license, contact the public service desks at the Stadskantoor (municipal office building).

Publieksbalies Stadskantoor
Lübeckplein 2
Postbus 10007
8000 GA Zwolle
Netherlands
Phone 14038 (if dialing from abroad: 0031 38 498 99 91)

To clear goods

To clear goods (from abroad) through customs, contact the Zwolle Customs Office.

Zwolle Customs Office
Dokter van Deenweg 26
8025 BA Zwolle
Netherlands
Phone: (038) 455 40 00 (if dialing from abroad: 0031 38 455 40 00).