Visit us

Picture of Stadskantoor (municipal office building)

Stadskantoor (municipal office building)

Visiting address: Lübeckplein 2, 8017 JZ Zwolle

(Note: preferably come by bicycle or bus; parking is often limited on Mondays, Tuesdays and Thursdays.)

Opening hours public service desks Stadskantoor (by appointment only)

Days Hours
Monday, Wednesday and Friday 08.00 - 16.30
Tuesday and Thursday 08.00 - 19.00

Please note: to visit the Municipal Office you must first make an appointment

First make your appointment

The row of desks for municipal services and products is located on the ground floor of the municipal office building in the public services section. This is where you can request a passport or driving licence, submit a change of address or request permits. The upper floors of the municipal office building house the administrative offices of the municipality of Zwolle.

Collect travel documents and driving licences

Travel documents and driving licences can be collected at the Municipal Office on

Days Hours
Monday, Wednesday and Friday 08.00 - 16.30
Tuesday and Thursday 08.00 - 19.00

Opening hours counter Social Affairs / Income support (without an appointment)

Days Hours
Monday to Thursday 09.00 - 16.30
Friday 09.00 - 12.00

Public hall

The public hall is on the ground floor of the Municipal Office. Here you will find the public service desks. You can go there for the services and products of the municipality. 
You must make an appointment before your visit to the Municipal Office.
For any payments you can use an ATM.

You can reach the reception area of the official organization on the first floor via the stairs.

Accessibility Stadskantoor

Stadskantoor is easily accessible by train, bus, car, bicycle and on foot.

Picture of City Hall

City Hall

Visiting address: Grote Kerkplein 15, 8011 PK Zwolle

Opening hours

Monday to Friday 08.00 - 17.00

Administrative centre

The City Hall is the administrative center of the municipality. It houses the City Council, Council Alliances, Management Committee, Corporate Policy Unit and the following departments: Services, Legal Affairs and Safety, Human Resources, Operational management and Finance, and Communication.

Accessibility City Hall

The City Hall is located in the center of Zwolle. The railway station, bus stops and parking places are within walking distance. The City Hall is easily accessible on foot or by bicycle.

City Hall Information Centre

Lübeckplein 2
8017 JZ Zwolle
Phone: 14 038 (from abroad: 0031 38 498 3138)
Email address:

Opening hours

Monday to Friday 09.00 - 12:00

You can find the information centre of the municipality of Zwolle in the hall of the municipal office building (Stadskantoor).